Enterprise Custom System Development

Together 2024 BG2 - TSD Software Development in Cambodia

TSD ERP & Business Management Suite

Comprehensive ERP solution covering inventory, accounting, HR, procurement, production (MRP), and multi-branch management. Cloud-hybrid access, real-time dashboards, and compliance with Cambodian tax/VAT rules.
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Trusted by manufacturers, distributors, supermarkets, and mid-large companies

In Cambodia’s hyper-competitive market — where customer expectations rise daily, competition intensifies, and repeat business is the real profit driver — TSD Advance ERP delivers the all-in-one platform that transforms scattered customer data into actionable relationships, automated growth, and measurable loyalty.

With 13+ years of local market mastery, our ERP powers retail chains, restaurants, hotels, real estate agencies, service providers, e-commerce brands, and enterprises across all 25 provinces. From Phnom Penh’s booming urban scene to provincial customer bases — we help you capture every lead, nurture every interaction, personalize every offer, and turn one-time buyers into lifelong advocates.

360°

Customer View Unified profile with full history

50%

faster registration & reporting processes

95%+

staff adoption rate

Smart Insights to Transform Your Performance

TSD Advance ERP doesn’t just store customer information — it transforms it into real-time, actionable intelligence that fuels smarter decisions, faster sales cycles, higher retention, and explosive revenue growth.

From lead conversion trends and customer lifetime value to campaign ROI, churn risk alerts, and loyalty program effectiveness — our analytics dashboard gives sales managers, marketing teams, and business owners the clarity to act decisively every single day in Cambodia’s fast-moving market.

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Multi-facility central dashboard

Track every closed deal, upsell, cross-sell, and repeat purchase in real time. Unified revenue visibility across all channels (POS, online, field sales, branches) with automated invoice generation and instant KHQR + ABA PayWay settlements. Businesses report 25–45% higher repeat revenue through targeted loyalty offers and personalized follow-ups.

WHy Choose Us

Here’s exactly why thousands of sales-driven companies — from retail chains and restaurants to real estate agencies, hotels, and service providers — trust TSD Advance CRM over any other solution.

End-to-End Customer Lifecycle Coverage

Lead Capture → Qualification → Nurturing → Sales → Onboarding → Retention → Advocacy → Win-back

Multi-Channel Communication Engine

Seamless automation across SMS, Telegram, Email, WhatsApp, Facebook Messenger — perfect for Cambodia’s mobile-first customers who live on messaging apps.

Built-in Loyalty & Rewards Powerhouse

Points, tiers, digital punch cards, referral incentives, and personalized offers — proven to increase repeat business by 25–45% for our clients.

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Features List

TSD Enterprise Resource Planning ERP
Core Modules & Features

1. Lead & Opportunity Management

  • Capture leads from website forms, social media, walk-ins, events, referrals

  • Lead scoring & prioritization based on behavior, value potential, and engagement

  • Sales pipeline visualization with drag-and-drop stages

  • Automated follow-up reminders & task assignments

2. Contact & Customer 360° Profiles

  • Centralized database with duplicate detection & merging

  • Full interaction history: calls, emails, SMS, visits, purchases, support tickets

  • Custom fields for Cambodian-specific data (e.g., preferred payment method, Khmer New Year gifting preferences)

  • Segmentation: RFM analysis, demographics, purchase behavior, loyalty tier

3. Sales Automation & Quotation Engine

  • Professional quotation & proposal builder with templates

  • E-signature & digital approval workflow

  • Auto-conversion of won deals to orders/invoices

  • Sales forecasting & performance dashboards by rep/team/branch

4. Marketing Automation & Campaigns

  • Multi-channel campaign builder: SMS blasts, Telegram bots, email sequences

  • Drip campaigns for abandoned carts, birthday offers, re-engagement

  • Personalized promotions based on purchase history & segments

  • Festival & seasonal triggers (Khmer New Year, Pchum Ben, Water Festival specials)

5. Customer Loyalty & Rewards Engine

  • Points-based system with tiered memberships (Silver, Gold, Platinum)

  • Reward redemption: discounts, free items, exclusive perks

  • Digital punch cards & membership cards via mobile app

  • Referral programs with tracked incentives

6. Customer Support & Service Desk

  • Ticket management with priority levels & SLA tracking

  • Knowledge base & self-service portal for common queries

  • Live chat & Telegram integration for instant support

  • Post-service satisfaction surveys & NPS scoring

7. Advanced Analytics & Reporting

  • Real-time dashboards: customer lifetime value, churn risk, campaign ROI

  • RFM segmentation, cohort analysis, purchase frequency trends

  • Sales funnel conversion rates, win/loss reasons

  • Custom reports exportable for management & tax purposes

8. Integrations & Ecosystem

  • Seamless sync with TSD POS, CRM, E-Commerce Platform, School/Hospital Systems

  • ABA PayWay + Bakong KHQR for instant payments & settlements

  • Facebook/Instagram lead ads auto-import

  • Google Analytics, Facebook Pixel, and SMS/Telegram gateways

Ready to Modernize Your Business Operations?

Discover How TSD Can Transform Your Business
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Check our Other TSD Products

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Food Delivery App

A ready-made food delivery mobile app with user app and delivery person app.

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E-Order & E-Menu

Allow your customer check your menu only whether you are an online store, restaurant or a coffee shop.

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TSD ERP System

All functions that a business need in single platform with Enterprise Resource Planning ERP System

Trusted by the Best Global & Local Brands

global brands (Heineken Cambodia, Unilever), EU projects, universities, hospitals, leading supermarket chains, restaurant groups, innovative startups like The K Ground, Sorya Center Point
— they all chose TSD.

When Cambodia’s most serious and successful organizations bet on us year after year, it’s not luck. It’s proof.

Outstanding Clients

Proudly Serving Cambodia’s Leading Businesses.
Trusted by Thousands – From Local Favorites to Major Enterprises