Project overview

Inland Container Depot Software was developed by TSD for PK18 Container Service Co., Ltd. to digitally manage core ICD, dry port, and container yard operations.
The platform connects Gate-In and Gate-Out, container inspection, live yard mapping, inventory, dwell management, repair and cleaning work orders, tariffs, billing, A/R, and operational reporting.
The solution supports shipping-line tariff packages, customer transactions, service costing, labor and material costs, margins, customer statements, and USD/KHR financial reporting.
Role-based workflows support different operational responsibilities including Gate Clerk, Billing, Yard Supervisor, and EDI Operator, while multilingual capabilities support Cambodian operating environments.
TSD designed the system as a scalable operational platform that can support structured EDI workflows and future integration with shipping-line communication systems.

client

PK18 Container Service Co., Ltd.

Services Provided

Business Process Analysis, System Architecture, UI/UX Design, Custom Software Development, Yard Management System, Container Management, Financial & Billing Integration, EDI Integration, Deployment & Training, Ongoing Technical Support

Objectives

The primary objective was to create a specialized digital platform capable of controlling PK18's depot operations from the arrival of a container through its inspection, yard activities, services, financial settlement, and release.
The platform was designed to achieve the following objectives:
‣ Digitize and standardize the complete container visit and yard management lifecycle.
‣ Improve visibility of container locations, yard capacity, dwell, inspections, and operational status.
‣ Connect depot services and work orders with billing, costing, A/R, and profitability information.
‣ Improve management visibility through consolidated operational and financial reports.
‣ Establish a scalable foundation for future EDI and shipping-line system integration.

Banner 60 12 - TSD Software Development in Cambodia

Banner 60 16 - TSD Software Development in Cambodia

Key Outcomes

The completed Inland Container Depot Software brings PK18's core depot and yard operations together through a structured digital platform designed around the complete container visit lifecycle.
Key outcomes include:
‣ Centralized Gate-In, Gate-Out, inspection, yard, service, billing, and reporting workflows.
‣ Live visibility of yard zones, bays, container positions, movements, and dwell information.
‣ Integrated repair, cleaning, shifting, labor, material, quotation, billing, and margin tracking.
‣ USD/KHR financial visibility with tariffs, customer A/R, payments, statements, and operational reporting.
‣ Structured EDI capabilities and an extensible foundation for future shipping-line integrations.

Challenges

Inland Container Depot Software was required to help PK18 Container Service Co., Ltd. manage critical depot and yard operations through one centralized digital platform.
The solution needed to connect gate operations, container inspections, yard positioning, repair services, billing, accounts receivable, reporting, and operational workflows while remaining practical for Cambodian depot operations.
Key challenges included:
‣ Replacing fragmented manual processes, spreadsheets, and disconnected operational information with one centralized system.
‣ Managing Gate-In, Gate-Out, container inspections, yard locations, dwell status, and container movement in a connected workflow.
‣ Managing repair, cleaning, shifting, labor, materials, service costs, quotations, billing, and profitability.
‣ Supporting shipping-line tariffs, dual-currency USD/KHR operations, customer accounts, and financial reporting.
‣ Preparing the platform for structured EDI workflows and future integration with shipping-line communication systems.

03 scaled - TSD Software Development in Cambodia

Strategy & Approach

TSD began by mapping the physical and commercial lifecycle of an ICD visit, ensuring that every major operational event could be represented digitally and connected to the correct business records.
The solution architecture was designed around a centralized operational data model linking containers, customers, shipping lines, trucks, yards, tariffs, services, invoices, payments, and financial information.
User experience was designed around the working environment of depot teams, with focused workflows for gate operations, yard supervision, billing, inspection, service management, and management reporting.
The implementation connected operational workflows with commercial controls so that depot activity could flow naturally from gate processing and inspection through services, billing, A/R, and release.
Performance, scalability, security, role-based access, dual-currency reporting, multilingual requirements, and future EDI integration were considered throughout the solution architecture.
TSD combined industry workflow analysis, custom software engineering, local operational knowledge, and implementation support to deliver a specialized platform aligned with PK18's long-term digital transformation objectives.

Strategy & Approach

TSD began by mapping the physical and commercial lifecycle of an ICD visit, ensuring that every major operational event could be represented digitally and connected to the correct business records.
The solution architecture was designed around a centralized operational data model linking containers, customers, shipping lines, trucks, yards, tariffs, services, invoices, payments, and financial information.
User experience was designed around the working environment of depot teams, with focused workflows for gate operations, yard supervision, billing, inspection, service management, and management reporting.
The implementation connected operational workflows with commercial controls so that depot activity could flow naturally from gate processing and inspection through services, billing, A/R, and release.
Performance, scalability, security, role-based access, dual-currency reporting, multilingual requirements, and future EDI integration were considered throughout the solution architecture.
TSD combined industry workflow analysis, custom software engineering, local operational knowledge, and implementation support to deliver a specialized platform aligned with PK18's long-term digital transformation objectives.

Execution

TSD analyzed PK18's depot workflows from Gate-In and inspection through yard management, services, billing, and Gate-Out to establish a unified operational process.
The system architecture was designed around connected container, customer, shipping-line, truck, yard, tariff, service, billing, and financial data to provide one operational source of truth.
A practical user experience was developed for gate clerks, yard supervisors, billing teams, EDI operators, and management, with role-specific workflows and permissions.
Core modules were implemented for Gate-In/Out, survey and inspection, live yard mapping, container inventory, dwell management, work orders, tariffs, billing, A/R, and operational reporting.
Financial and commercial capabilities were integrated to support USD/KHR reporting, labor and material costing, service margins, customer statements, and profit visibility.
The platform was tested against real depot workflows and prepared for operational deployment, staff training, ongoing TSD support, and future shipping-line EDI integration.

Execution

TSD analyzed PK18's depot workflows from Gate-In and inspection through yard management, services, billing, and Gate-Out to establish a unified operational process.
The system architecture was designed around connected container, customer, shipping-line, truck, yard, tariff, service, billing, and financial data to provide one operational source of truth.
A practical user experience was developed for gate clerks, yard supervisors, billing teams, EDI operators, and management, with role-specific workflows and permissions.
Core modules were implemented for Gate-In/Out, survey and inspection, live yard mapping, container inventory, dwell management, work orders, tariffs, billing, A/R, and operational reporting.
Financial and commercial capabilities were integrated to support USD/KHR reporting, labor and material costing, service margins, customer statements, and profit visibility.
The platform was tested against real depot workflows and prepared for operational deployment, staff training, ongoing TSD support, and future shipping-line EDI integration.

Results & Impact

The Inland Container Depot Software gives PK18 a unified digital environment for controlling critical depot and yard activities across the container lifecycle.
Gate teams can manage container visits, tariff packages, invoices, payments, and inspection workflows while yard teams maintain visibility of container positions and movements.
Repair, cleaning, shifting, and additional services can be managed as structured work orders with labor, material, costing, margin, billing, and payment information connected to the operational record.
Management gains consolidated visibility through operational reports covering gate activity, billing, work orders, inventory, dwell, costing, margins, and financial performance.
The platform also establishes stronger operational discipline through role-based access, controlled fee overrides, audit-oriented EDI records, and standardized business workflows.
TSD's solution provides PK18 with a specialized technology foundation for improving operational control today while supporting future digital expansion across depot and logistics processes.

Results & Impact

The Inland Container Depot Software gives PK18 a unified digital environment for controlling critical depot and yard activities across the container lifecycle.
Gate teams can manage container visits, tariff packages, invoices, payments, and inspection workflows while yard teams maintain visibility of container positions and movements.
Repair, cleaning, shifting, and additional services can be managed as structured work orders with labor, material, costing, margin, billing, and payment information connected to the operational record.
Management gains consolidated visibility through operational reports covering gate activity, billing, work orders, inventory, dwell, costing, margins, and financial performance.
The platform also establishes stronger operational discipline through role-based access, controlled fee overrides, audit-oriented EDI records, and standardized business workflows.
TSD's solution provides PK18 with a specialized technology foundation for improving operational control today while supporting future digital expansion across depot and logistics processes.

Key Learnings & TSD's Value Add

The project demonstrated that effective depot software must reflect the actual physical movement of containers rather than simply digitizing individual administrative tasks.
TSD connected gate activity, inspection findings, yard positions, service work, billing, and financial information into one continuous operational lifecycle.
The live yard management approach gives supervisors a clearer view of container locations, bay occupancy, movements, and dwell-related exposure.
TSD also recognized the importance of connecting operational activity with commercial performance, allowing repair and cleaning services to be evaluated through labor, material, cost, margin, and billing information.
Cambodia-specific requirements including USD/KHR reporting, English and Khmer workflows, role-based operations, and local implementation support were incorporated into the solution.
The resulting Inland Container Depot Software provides PK18 with a scalable digital foundation for improving operational control, financial visibility, customer service, and future logistics integration.

Key Learnings & TSD's Value Add

The project demonstrated that effective depot software must reflect the actual physical movement of containers rather than simply digitizing individual administrative tasks.
TSD connected gate activity, inspection findings, yard positions, service work, billing, and financial information into one continuous operational lifecycle.
The live yard management approach gives supervisors a clearer view of container locations, bay occupancy, movements, and dwell-related exposure.
TSD also recognized the importance of connecting operational activity with commercial performance, allowing repair and cleaning services to be evaluated through labor, material, cost, margin, and billing information.
Cambodia-specific requirements including USD/KHR reporting, English and Khmer workflows, role-based operations, and local implementation support were incorporated into the solution.
The resulting Inland Container Depot Software provides PK18 with a scalable digital foundation for improving operational control, financial visibility, customer service, and future logistics integration.

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