Project overview

Agir-ERP is a comprehensive enterprise platform developed for DJI Agri x DCA to manage complex drone operations in Cambodia. The system supports serial-based inventory, advanced repair workflows, and compatibility-driven spare parts management. It integrates CRM, loyalty programs, rental management, accounting, and real-time reporting into one unified platform. Mobile scanning enables accurate stock movements and authenticity verification using factory barcodes and QR codes. The solution empowers the client with operational control, transparency, and scalability.

client

DJI Agriculture x DCA

Services Provided

ERP system design, Custom software development, Inventory architecture engineering, Mobile barcode/QR integration, CRM implementation, Repair workflow automation, Accounting module integration, Data migration, System testing and QA, Deployment and training

Objectives

The primary objective was to build a robust ERP platform capable of managing the full operational lifecycle of DJI agricultural drones, from procurement and inventory to service, rental, and financial tracking, while ensuring scalability and operational precision.

‣ Centralize operations into one integrated system
‣ Ensure accurate serial tracking and compatibility management
‣ Streamline repair, warranty, and replacement workflows
‣ Enable real-time operational insights and reporting
‣ Support long-term growth and operational scalability

Banner 60 12 - TSD Software Development in Cambodia

Banner 60 16 - TSD Software Development in Cambodia

Key Outcomes

The Agir-ERP system transformed DJI Agri x DCA’s operations by centralizing inventory, service, and customer processes into a single intelligent platform. It improved traceability, reduced operational risk, and enabled data-driven decision making across departments.

‣ Full visibility of serial-level inventory and spare parts lifecycle
‣ Faster repair turnaround with structured workflows and QA controls
‣ Improved customer experience through CRM and loyalty integration
‣ Accurate warranty tracking and replacement management
‣ Enhanced operational efficiency with real-time reporting

Challenges

DJI Agri x DCA required a highly specialized ERP platform to manage complex drone operations, thousands of micro spare parts, serial-based inventory, and advanced repair workflows aligned with international standards. The system needed to go beyond traditional POS or inventory tools to support warranty tracking, authenticity verification, and operational scalability.

‣ Manage serial-level inventory instead of quantity-based stock
‣ Handle thousands of micro spare parts with compatibility rules
‣ Support advanced repair workflow with QA checkpoints
‣ Enable barcode/QR scanning for factory authenticity verification
‣ Integrate CRM, loyalty, rental, and accounting in one platform

03 scaled - TSD Software Development in Cambodia

Strategy & Approach

TSD began with deep discovery sessions to understand operational complexities and technical requirements. We designed a modular architecture allowing flexible customization and future scalability. User workflows were mapped to ensure the system matched real operational scenarios across departments. Advanced validation logic was implemented for serial tracking, compatibility, and warranty rules. Iterative testing and client feedback ensured reliability before full deployment. Post-implementation support and training ensured smooth adoption and long-term success.

Strategy & Approach

TSD began with deep discovery sessions to understand operational complexities and technical requirements. We designed a modular architecture allowing flexible customization and future scalability. User workflows were mapped to ensure the system matched real operational scenarios across departments. Advanced validation logic was implemented for serial tracking, compatibility, and warranty rules. Iterative testing and client feedback ensured reliability before full deployment. Post-implementation support and training ensured smooth adoption and long-term success.

Execution

TSD designed and developed a fully customized Agir-ERP platform tailored to DJI Agri x DCA’s operational model. We implemented serial-based inventory architecture to track each drone and spare part individually with full lifecycle visibility. A mobile scanning module was deployed to support DJI factory barcode and QR code verification for stock movements and authenticity. Advanced repair workflows with QA stages, warranty validation, and compatibility checks were built to meet international service standards. Integrated CRM, loyalty, rental management, and accounting modules ensured seamless cross-department operations. The system was optimized for scalability, accuracy, and real-time reporting to support long-term growth.

Execution

TSD designed and developed a fully customized Agir-ERP platform tailored to DJI Agri x DCA’s operational model. We implemented serial-based inventory architecture to track each drone and spare part individually with full lifecycle visibility. A mobile scanning module was deployed to support DJI factory barcode and QR code verification for stock movements and authenticity. Advanced repair workflows with QA stages, warranty validation, and compatibility checks were built to meet international service standards. Integrated CRM, loyalty, rental management, and accounting modules ensured seamless cross-department operations. The system was optimized for scalability, accuracy, and real-time reporting to support long-term growth.

Results & Impact

DJI Agri x DCA achieved significant operational improvements through centralized control and enhanced process automation. Inventory accuracy increased with serial tracking and real-time synchronization across warehouses and service points. Repair operations became more efficient with standardized workflows and QA checkpoints ensuring service quality. Customer engagement improved through integrated CRM and loyalty features supporting long-term relationships. Financial visibility strengthened with integrated accounting and reporting dashboards for management oversight. The platform positioned the client for scalable growth in Cambodia’s agricultural drone ecosystem.

Results & Impact

DJI Agri x DCA achieved significant operational improvements through centralized control and enhanced process automation. Inventory accuracy increased with serial tracking and real-time synchronization across warehouses and service points. Repair operations became more efficient with standardized workflows and QA checkpoints ensuring service quality. Customer engagement improved through integrated CRM and loyalty features supporting long-term relationships. Financial visibility strengthened with integrated accounting and reporting dashboards for management oversight. The platform positioned the client for scalable growth in Cambodia’s agricultural drone ecosystem.

Key Learnings & TSD's Value Add

This project reinforced TSD’s capability to engineer ERP systems for highly technical industries with complex operational demands. We delivered deep customization beyond standard ERP frameworks, ensuring precise serial tracking and compatibility management. Our team introduced workflow automation that reduced manual errors in repair and warranty processes. The integration of scanning technology enhanced operational speed and authenticity assurance across warehouses and service centers. Close collaboration with the client ensured the platform aligned with real field operations and regulatory expectations. TSD demonstrated strong domain understanding in drone technology and advanced service lifecycle management.

Key Learnings & TSD's Value Add

This project reinforced TSD’s capability to engineer ERP systems for highly technical industries with complex operational demands. We delivered deep customization beyond standard ERP frameworks, ensuring precise serial tracking and compatibility management. Our team introduced workflow automation that reduced manual errors in repair and warranty processes. The integration of scanning technology enhanced operational speed and authenticity assurance across warehouses and service centers. Close collaboration with the client ensured the platform aligned with real field operations and regulatory expectations. TSD demonstrated strong domain understanding in drone technology and advanced service lifecycle management.

your ideal Innovative software. Scalable products. Proven results.